Privacy policy

Last updated: [01/05/2026]

This Privacy Policy describes how TwinSoul Covenant (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, sign up for meditations, digital resources, or otherwise interact with our website and offerings (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a visitor, subscriber, participant in meditations, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use or access the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, offerings, or for legal or regulatory reasons. We will post the updated version on this page and revise the “Last updated” date accordingly. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

We collect personal information to provide, operate, and improve our Services, including guided meditations, spiritual content, communications, and community offerings. The information collected depends on how you interact with us.

We may use your information to:

  • Provide access to meditations, journals, and digital resources

  • Communicate with you about your participation, updates, or offerings

  • Send emails or messages related to spiritual content, announcements, or resources

  • Maintain platform security and prevent misuse

  • Comply with legal obligations

WHAT PERSONAL INFORMATION WE COLLECT

Information You Provide Directly

This may include:

  • Name

  • Email address

  • Phone number

  • Account or subscription details

  • Information you share through forms, emails, or messages

  • Customer support communications

You may choose not to provide certain information, but doing so may limit your access to some Services.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about how you interact with our website, including:

  • Device and browser information

  • IP address

  • Pages viewed and time spent on the site

  • Interaction with emails or links

This information helps us understand how our Services are used and how to improve them.

Information from Third Parties

We may receive information from third-party platforms that support our Services, such as:

  • Website hosting or email service providers

  • Payment processors (if applicable)

  • Analytics tools

Any information received from third parties is handled in accordance with this Privacy Policy.

HOW WE USE YOUR PERSONAL INFORMATION

Providing Services

We use your information to deliver meditations, digital content, communications, and resources aligned with the TwinSoul Covenant practice.

Communication

We may contact you via email or text for:

  • Updates related to your participation

  • New offerings or resources

  • Important service-related messages

You may unsubscribe from promotional communications at any time.

Security & Integrity

We use personal information to help protect our Services, prevent fraud, and ensure platform integrity.

COOKIES

We use cookies and similar technologies to:

  • Enable core site functionality

  • Remember preferences

  • Understand usage patterns

You can manage or disable cookies through your browser settings, though this may affect site functionality.

HOW WE DISCLOSE PERSONAL INFORMATION

We may share personal information:

  • With service providers who support our platform (e.g., email systems, hosting, analytics)

  • When legally required

  • With your consent

We do not sell personal information in the traditional sense. Any data sharing is limited to what is necessary to operate and improve the Services.

USER-GENERATED CONTENT

If you submit comments, testimonials, or other content in public areas of the site, that content may be visible to others. Please share mindfully. We are not responsible for information you choose to make public.

THIRD-PARTY WEBSITES

Our Services may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

CHILDREN’S PRIVACY

The Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request removal.

SECURITY & DATA RETENTION

We take reasonable measures to protect your personal information. However, no system is completely secure. Information is retained only as long as necessary to provide Services, meet legal obligations, or resolve disputes.

YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for communications

  • Opt out of promotional emails

You may exercise these rights by contacting us directly.

INTERNATIONAL USERS

Your information may be processed in the United States or other countries where our service providers operate. By using our Services, you consent to this transfer.

CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal information, please contact us:

TwinSoul Covenant
📧 twinsoulcovenant@gmail.com
📞 863-537-0972